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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?

A) Avaya Communicator using iOS or Android smartphones
B) one-X Mobile Preferred using Windows smartphones
C) Scopia Mobile using iOS or Android smartphones
D) one-X Mobile Preferred using iOS or Android smartphones

2. In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

A) Avaya IX Workplace Client
B) Vantage Connect Client
C) Avaya Equinox Attendant
D) IP Office Web Client

3. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

A) Scanned Documents
B) Predictive Outbound
C) Web Chat
D) MMS Text Messages

4. Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

A) The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
B) The incoming trunk must be digital and the outgoing can be analog or digital.
C) The incoming and outgoing trunk must be digital.
D) The incoming and outgoing trunk can be analog or digital.

5. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

A) An email address is not required for Basic level users.
B) Any email address will work for Basic level users.
C) The email address for Basic level users does not need to be unique.
D) The email domain name must match the company domain name.

Solutions: