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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A corporate end user reports that random keys on their laptop are sticking. After taking the laptop in for repair a technician discovers that soda has been spilled inside the keyboard, possibly reaching other components inside the laptop. Which of the following should the technician do?

A) Let the end user know that they are responsible for replacing the keyboard
B) Spray the sticky spots with compressed air and then scrape them off
C) Run the keyboard through a dishwasher cycle and dry thoroughly
D) Replace the keyboard and clean the interior of the laptop if necessary

2. A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of 'disk not found'. Which of the following is the MOST likely cause?

A) The new hard drive is faulty.
B) The jumper is set to master on the newly installed hard drive.
C) The jumper is set to cable select on the newly installed hard drive.
D) The operating system is corrupt.

3. A user needs to replicate a large directory containing folders and files from one drive to another. It also contains several empty folders needed for future growth. Which of the following commands should a technician use in order to accomplish this task?

A) RD /S
B) XCOPY /E
C) COPY /A
D) ATTRIB /S

4. After performing a wireless survey, a technician reports the following data: WAP Name Channel
WAP1 6
WAP2 8
WAP3 9
Which of the following channels should the technician use for the SOHO WAP to be installed next?

A) 7
B) 3
C) 11
D) 1

5. A technician is troubleshooting an issue with a set of services that are running on a computer. Which of the following commands can be used to affect the status of services running on a computer? (Select TWO).

A) Net Use
B) Net Stop
C) Net Computer
D) Net Pause
E) Net Session

Solutions: