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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Implementation Strategies | 18% | - Apply governance and change management
- Define testing and deployment strategies
- Manage consulting engagement lifecycle
|
| Nonprofit Cloud Setup | 22% | - Enable features and manage permissions
- Set up program and case management
- Configure stakeholder management
|
| Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management
- Configure program management and outcomes
- Configure grantmaking functionality
|
| Solution Design | 32% | - Align business processes to data model and features
- Recommend use of industry common features
- Evaluate Nonprofit Cloud, platform and third-party solutions
|
| Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards
- Measure impact and program outcomes
|
| Integration and Data Management | 15% | - Plan data migration and governance
- Manage duplicates and data quality
- Select data and integration tools
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit wants all donations related to a new direct mail appeal to be assigned to a designated restricted fund. How should the consultant advise the nonprofit to achieve this?
- A. Enable Default Allocations and specify the designated fund as the default GAU.
- B. Create a campaign for the appeal and add a lookup field for the GAU for the designated fund.
- C. Run Batch Create Default Allocations bulk data process and specify the designated fund as the default.
- D. Create a campaign for the appeal and use the Manage Allocations functionality to assign the fund.
Reveal Solution
Discussion
Correct Answer: D 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?
- A. Program Management Module has custom objects for calendars and activities.
- B. Case Management requires Experience Cloud licenses.
- C. Program Management Module can track Case Plans and Action Items.
- D. Case Management has a custom object for tracking goals.
Reveal Solution
Discussion
Correct Answer: D 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider?
(Choose 2)
- A. A new customizable rollup was added in NPSP Settings.
- B. A new node tree was added to the role hierarchy.
- C. A new standard roll-up summary field was added to an object.
- D. A new Flow was activated.
Reveal Solution
Discussion
Correct Answer: A,D 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?
- A. Gift Commitment and Gift Commitment Schedule
- B. Gift Designation and Gift Commitment
- C. Opportunity and Gift Commitment Schedule
Reveal Solution
Discussion
Correct Answer: A 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).
A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)
- A. Can process credit card payments
- B. Can prefill certain fields for batch entry
- C. Includes built-in mapping rules to help prevent duplicates
- D. Standardizes mailing addresses as they are entered
- E. Can create different templates for different types of gifts
Reveal Solution
Discussion
Correct Answer: B,C,E 🗳️
Explanation: Only visible for ValidTorrent members. You can sign-up / login (it's free).