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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is an advantage of a strong organizational culture?

A) The internal climate exhibits low behavioral control.
B) Core values are not intensely held and widely shared.
C) There is a formation of strong employee commitment.
D) There is ambiguity in what employees perceive as expectations.

2. What is one of the six primary characteristics that define an organization's culture?

A) Competitor benchmarking
B) Aggressiveness
C) Political orientation
D) Team orientation

3. If a work group's goal is to share information, what is a work team's goal?

A) To reduce costs
B) To maximize individual inputs
C) To create collective performance
D) To maximize random and varied skills

4. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Establish more rigid roles for group members
B) Physically isolate the group
C) Increase the difficulty of becoming a group member
D) Make the group larger

5. What is a personal view of how one is supposed to act in a given group situation?

A) Role conflict
B) Role perception
C) Role identity
D) Role expectation

Solutions: