A technical team is cataloguing risks specific to Claude's use in a document-grounded Q & A system.
Which two items represent failure modes intrinsic to LLM-based systems rather than generic software defects? (Select two.)

• A. A database connection timeout causes retrieval to return an empty result set.
• B. A misconfigured load balancer routes requests to a deprecated API version.
• C. The model refuses a legitimate query because surface features trigger an overly broad safety pattern.
• D. The model generates a plausible-sounding answer unsupported by any retrieved document.
• E. An expired TLS certificate blocks outbound API calls to Claude.

You are building an evaluation pipeline for a Claude-based deployment and must complete the specification steps before running the deployment against the dataset.
Which two steps must be completed BEFORE running the deployment against the evaluation dataset? (Select two.) Each correct answer presents part of the solution.

• A. Publish the aggregated metrics to a dashboard and gate releases on threshold checks.
• B. Review failure cases with subject matter experts to refine the scoring rubric.
• C. Define the metrics and slices the framework will report across representative, edge, and adversarial cases.
• D. Curate and label the evaluation dataset to match the defined slices.
• E. Score the deployment outputs against the reference labels and aggregate the metrics.

You are running a discovery session with a business sponsor who asks for "an AI system to fix our customer escalations." Which approach best yields actionable requirements?

• A. Defer the discovery session indefinitely on the grounds that the sponsor must fully specify the system before the architect can ask any clarifying or scoping questions.
• B. Decompose the request by asking targeted questions about who escalates, what triggers escalation, what good resolution looks like, and which constraints-latency, cost, audit, and data sensitivity-apply.
• C. Assume the requirement matches the architect's previous engagement in a different industry and proceed with that context, without validating actors, triggers, or constraints for this sponsor.
• D. Accept the sponsor's original phrasing as a complete and final requirement and proceed directly to design without asking targeted questions to surface actors, triggers, or constraints.

A business sponsor has requested an AI solution to "improve customer experience." The sponsor cannot articulate which customer journey is failing, which metric reflects the failure, or which decisions the AI should support. The sponsor is asking you to begin design work next week.
Which delegation-competency action should you take first?

• A. Propose a fixed scope that you commit to by default based on your own assumptions.
• B. Begin prototyping a generic assistant against the broad request before the next deadline.
• C. Facilitate a structured discovery to define the failing decision and the target metric.
• D. Recommend that the sponsor revise the request and resubmit it later for evaluation.

You are supporting an EU-based deployment with GDPR obligations.
Which combination of measures best supports the deployment's GDPR posture?

• A. using a personal Claude account tier for processing EU personal data at scale, with no signed Data Processing Addendum and no documented data-subject-rights handling procedure
• B. enterprise-tier deployment with a signed Data Processing Addendum, defined data-retention configuration, redaction of personal data not needed for the task, and documented data-subject-rights handling
• C. disabling all data-retention configuration, redaction controls, and data-subject-rights handling to simplify day-to-day operations, accepting the resulting GDPR compliance exposure
• D. pasting full EU personal data into every prompt to "give Claude complete context" without considering purpose limitation, data minimization, or the organization's Data Processing Addendum obligations