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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?

A) Activity Timeline
B) Interest Tags
C) Relationships

2. An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?

A) Advising Pools
B) Early Alerts
C) Email to Case
D) Success Teams

3. A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?

A) Attribute
B) Success Team
C) Affiliation
D) Program Plan

4. An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.
Which object should the consultant review first?

A) Affiliations
B) Accounts
C) Relationships

5. A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student.
Which two steps should a consultant take to set up a student in Student Success Hub?
Choose 2 answers

A) Create a Household Account record.
B) Create a Student Case record.
C) Create a User record.
D) Create an Administrative Account record.

Solutions: