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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers

A) The organization should change existing Opportunities to the new naming convention through an upsert.
B) The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
C) The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
D) The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.

2. A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

A) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.
B) Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
C) Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
D) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.

3. A nonprofit wants to present active volunteer sites on a map which should be visible without logging in.
Which tool would support this requirement?

A) Custom Dashboard
B) Tableau Public
C) Tableau CRM
D) Custom Report

4. A nonprofit created a custom Opportunity Name for all In-kind gifts.
Which two considerations should the consultant discuss with the nonprofit?
Choose 2 answers

A) The nonprofit should change existing Opportunities to the new naming convention through an upsert.
B) The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.
C) The Opportunity Name Format will only be applied to new Opportunities of the matching record type,
D) Click the Refresh Name button on one Opportunity record to update all relevant Opportunities.

5. A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement?
Choose 2 answers

A) Experience Cloud
B) Outbound Funds Module
C) NPSP Opportunities with GAU Allocation
D) Web-to-lead form

Solutions: