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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?

A. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
B. Create a Program Engagement record and select the head of each family's household for the Contact.
C. Create a Program Cohort record for each family and select the Program on the record.
D. Create a Program Engagement record and select each family's Household Account.

Question 2

A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce. What should the consultant advise?

A. Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
B. Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search
C. Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time
D. Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them

Question 3

The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)

B)

C)

D)

A. Option B
B. Option D
C. Option C
D. Option A

Question 4

A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger. The nonprofit requires export of all pledges when they are booked.
Which solution should the consultant recommend?

A. Set "Pledged" stage to "Committed" in Stage to State Mapping.
B. Use Process Builder to create Ledger Entries on Opportunity update.
C. Upgrade Accounting Subledger from Starter Edition to Growth Edition.
D. Set "Pledged" stage to "Finalized" m Stage to State Mapping.

Question 5

A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign. Which two steps should be taken to accomplish this?

A. Populate the Primary Campaign Source field on the Opportunity record
B. Upload a list of all donors as Campaign Members using the Data Import Wizard
C. Enable the Automatic Campaign Member Management in NPSP settings
D. Create a trigger that automatically adds any donor as a Campaign Member

Solutions: