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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

When an OS X computer starts up and a standard user logs in, in what order do the three components below launch?

A. 1. launch daemons
2.launch agents
3.login items
B. 1. launch agents
2.login items
3.launch daemons
C. 1. login items
2.launch agents
3.launch daemons
D. 1. launch daemons
2.login items
3.launch agents

Question 2

Which users are allowed to unlock a FileVault 2 protected system?

A. Any user that's FileVault enabled is allowed to unlock a FileVault 2-protected system. This includes any local or cached network user account that was enabled when FileVault 2 was set up or created after FileVault 2 was enabled. Further, administrators may return to Security &Privacy preferences to enable additional accounts.
B. All Apple software updates are handled via the Mac AppStore.
C. Secure Empty Trash will perform a 7-pass erase on the contents of the Trash folder.
D. An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.

Question 3

How is Quick Look able to preview so many file types?

A. The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.
B. Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.
C. Any application that supports Auto Save and the Finder can manage document locking.
D. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.

Question 4

What's a device driver? Which three primary types of device drivers are there?

A. A device driver is software specially designed to facilitate the communication between OS X and a peripheral. Devicedrivers can be kernel extensions, framework plug-ins, orstandalone applications.
B. A Safe Boot is initiated by holding down the Shift key during system startup
C. The Traceroute tab of Network Utility allows you to verify the connection hops between your Mac and a remote host.
D. A Service Set Identifier, or SSID, is used to identify a Wi-Finetwork name and associated configuration.

Question 5

A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.

A. How can you verify basic connectivity to another network host?
B. How can you limit the use of Location Services?
C. How can you reset a user's home folder permissions?
D. How can you identify duplicate fonts?

Solutions: